Privacy Policy

Harsh Transport Pvt Ltd ("Harsh Express") respects your privacy and is committed to protecting personal data entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, subscribe to updates, or engage our logistics solutions.

Information We Collect

Profile & Contact Data: Names, company information, phone numbers, and email addresses submitted via web forms, WhatsApp, or direct calls.
Operational Data: Consignment details, routing instructions, customs documentation, and billing records required to execute your shipments.
Technical Data: IP address, browser type, device identifiers, referral sources, and activity logs captured through analytics or security tooling.
Marketing Preferences: Opt-ins for newsletters, event invitations, or product briefings.

How We Use Information

To perform contractual obligations, including scheduling pick-ups, coordinating multimodal transport, and providing milestone visibility.
To respond to enquiries, send operational alerts, and share performance or incident reports.
To improve our website, digital experiences, and service design through aggregated analytics.
To comply with Indian transport regulations, customs requirements, and other legal obligations.

Cookies & Tracking

We use essential cookies to maintain session security and optional analytics cookies to understand engagement with our content. You may adjust your browser settings to decline non-essential cookies.

Sharing & Disclosure

We do not sell personal information. Data may be shared with vetted partners (carriers, customs brokers, technology vendors) solely to deliver contracted services or as required by law enforcement and regulators.

Data Security & Retention

Role-based access controls, encryption, and audited infrastructure are used to protect personal data. Records are retained for the duration of our customer relationship and as mandated by statutory retention schedules, after which they are securely deleted or anonymised.

Your Rights

You have the right to request access, correction, restriction, or deletion of your data. To exercise these rights, email privacy@harshexpress.com. We will respond within applicable regulatory timeframes.

International Transfers

Where cross-border transfer is required to execute logistics, we implement contractual safeguards to ensure an equivalent level of protection.

Updates

We may revise this policy periodically to reflect new regulations or product changes. Material updates will be posted on this page with an updated effective date.